privacy & security policy

 

We value your privacy

Scan Design is committed to keeping your personal and confidential information just that – personal and confidential. No personal information is required for you to browse our web site, only when you place an order. We use the information you provide to process and ship orders, and to contact you if necessary. You may choose to sign up for our mailing list, but rest assured that we will never share or sell your information to any third parties.

Security Policy
We have taken every measure to ensure that online shopping at Scan Design is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. Once you enter the Checkout process (when you are ready to purchase the items you have put into your shopping cart), your connection becomes secure. To confirm this, look at the top part of your browser window. If you see a closed lock (depending upon your browser) you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from "http" to "https." If for some reason you do not see these cues, please contact us directly to place your order.

Cookies and IP Address
"Cookies" are small amounts of data that are stored on your computer. They sound friendly and helpful because they are. They flag information about your activity on our Web site which helps us improve our site and make it better. We never use cookies to save passwords, credit card numbers, or any other highly confidential information. When you browse our site, we also automatically receive your computer’s internet protocol (IP) address. This provides us with information that helps us learn about your browser and operating system which also helps us to improve your shopping experience.

Personal information collected
Whenever you shop with Scan Design, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also keep records of your specific product purchases and transactions with us. We use this information to process your purchase transactions, to send you marketing and promotional materials by e-mail, and to help us improve our online product assortments and services. You always have the option to opt out of mailings, and we never share or sell any of our customer’s information.

Online account registration
Make your online shopping faster and easier by registering at Scan Design. Your billing and shipping information is securely stored so you won’t need to enter it every time you place an order. You will also be able to login to your account to check the status of your orders and your order history. Your registered information will be securely stored, and you can add, delete, or change your registered information at any time using your password.

Opt out procedures
We send promotional emails to you only if you have asked to receive them. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them. Simply follow the unsubscribe link at the bottom of the email or contact us at any time to remove your name from our mailing list. 

Disclosure
The only time that we will disclose any of your personal information is if we are required by law to do so or if you violate the Terms and Conditions of our website.

Links to other sites
From time to time, we like to share information about other websites on our website that we think our customers may be interested in. Scan Design is not responsible for these sites, so if you choose to click through to these other websites to check out their offerings and services, we suggest that you carefully review their individual Privacy Policies. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment
Shopify stores your credit card data, and it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase data is stored only as long as is necessary to complete your transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Google analytics 
Our store uses Google Analytics to help us improve our site.

Age of Consent
By using our site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Policy changes
If for any reason we need to amend our Privacy Policy, we will post the new policy on our Web site. Once posted, the new policy will go into effect immediately replacing any previously stated policy. Our policy was last updated in April 2013.

Questions and Contact Information 
We always look forward to hearing your comments and suggestions. Have you found something irresistible you want to share with us? Want to see it on our web site? Please contact us via mail, email or call our customer service number. We look forward to hearing from you!

Send Mail to: 

Scan Design
1153 Bennett Drive

Longwood, FL 32750

Phone: (407) 831-6633
Fax: (407) 831-6651
Email: shop@scandesign.com